IntraManager blog
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Explore our blog and get concrete tips and tricks. From sharper processes to smart solutions – we give you insight to optimize your business.
Visualizing KPIs: How to Use Dashboards to Drive Success in Your Contact Center
We’ll take you through how dashboards can revolutionize your contact center and turn your KPIs into more than just numbers on a report.
Smart shift scheduling: Save time, avoid mistakes and deliver better customer service
We walk you through how intelligent scheduling can transform your workday, eliminate planning chaos and make sure the right people are in the right place at the right time – all automatically.
7 ways dashboards can elevate your customer service
Discover 7 practical ways dashboards can boost your customer service. From live KPIs and gamification to better teamwork and faster decisions, this is how you unlock the full value of your data.
Q1 Highlights 2025
A first quarter filled with new colleagues, strong customer relationships, new integrations, colorful dashboards, and a zombie game that kicked off the gamification season. Get the full overview here.
What is gamification? 4 examples of games that boost performance
Gamification can transform your contact center by turning daily tasks into engaging challenges that drive motivation and enhance performance.
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