Workforce management

Are you tired of manual processes in your contact center?

IntraManager Work is the optimal solution if you are looking for a workforce management system for your contact center. Work is a cloud-based system, that gathers all administrative tasks on one platform.

Workforce management

Er du træt af manuelle processer i dit kontaktcenter?

IntraManager Work er den optimale løsning, hvis du leder efter et workforce management system til dit kontaktcenter. Work er et cloudbaseret system, der samler alle administrative opgaver på én og samme platform.

Optimizing everyday life in your contact center

With IntraManager Work, workflows in your contact center are automated, and tasks such as financial management, shift planning and other HR tasks, are gathered on one platform. Work releases human resources. The human resources can instead be spent on what creates value for your contact center.

Cloud-based workforce management system

Since all our software is cloud-based, all users can access our software – no matter where you are. It allows you to keep a finger on the pulse and get an overview of your contact center, the employees, and their performance, even if you are not in the same place as the employees.

Data gather on one, secure platform 

Your data is collected on one, secure platform. It provides the full overview and insight into your contact center, and with the knowledge that Work gives you, you can make decisions based on a well-informed basis. All data processed in our systems is encrypted and securely stored in the cloud. Therefore, you can always be sure that the data security complies with the law.

IntraManager® Work

Intelligent scheduling

Test function

Finance module

Employee overview

IntraManager® Board

Live viewing of KPIs

Budget management

Gamification

Integrable

What our business partners say

I am particularly pleased with the test feature/element/function in IntraManager Work, which we use extensively in our employee development. With the test function, we can easily set up tests, follow the development of our employees and approve steps. In that way we always know that our employees have the right knowledge about our company when recruiting new members.
Kris Hovgaard Jørgensen

Sales Manager, Røde Kors

The insights, that IntraManagers systems create, are highly productive and valuable in our day-to-day performance management work.
The collaboration is characterized by a high degree of sparring and a solution-oriented dialogue.
Mads Stallknecth

Head of Telesales, Mass Market, Telia

As a Performance Manager, I work extensively in IntraManager Work. With Work, I get a quick overview of our employees and their hours and sales. Because Work can be integrated with IntraManagers other products, I can pull data across departments and products so that I can visualize our KPIs. It is crucial to my work as a Performance Manager.

Jakob Agerskov

Performance Manager

My collaboration with IntraManager is very value-creating. With IntraManager’s products, I can get a quick overview of, among other things, my employees and their hourly and sales registrations and handle other administrative tasks on a platform that is intuitive and simple to work on. With IntraManager’s products, we (and our managers) avoid spending a lot of time on administrative tasks, and we can instead spend even more time developing our employees and thus increasing our performance.
Jarl Lundgaard Marcher

Chief Operations Officer

Magnifying glass looking over document

An overview of your bussines

Intelligent scheduling

A visualization of your KPIs in real time

Quality assurance module

Integrable with a wide range of systems

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A free demo on one of IntraManagers products will give you a quick insight in what the systems can do and how they can help you. All our demos are non-binding, which is why payment information is not required.

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