Data is everywhere. But raw numbers don’t drive results.
Clarity, insight and action do. That’s where a good dashboard comes in.
At IntraManager, we build dashboards that don’t just look sharp they help you and your team navigate, decide, and stay motivated. Every day.
In this post, we’ll break down three essential types of dashboards and help you figure out which one fits your needs.
1. The Operational Dashboard – For what’s happening right now
Think of it as your command center. An operational dashboard gives you a live feed of what’s going on right now no digging, no waiting.
It’s ideal for tracking performance in real time: incoming calls, response times, agent activity, task completion you name it.
That’s why it’s a favorite among contact centers and support teams, where every second counts and fast action matters.
Why choose an operational dashboard?
- You spot problems early
- Your team gets immediate feedback
- Managers stay informed without endless reports
These dashboards are usually clean, visual, and designed for instant understanding, perfect for wall displays, team zones, or IntraManager Board slideshows.
2. The Analytical Dashboard – For understanding why things work (or don’t)
Sometimes you need to zoom out and look at the bigger picture.
An analytical dashboard helps you dig into trends, compare performance over time, and understand what’s driving your results.
It’s not about the now it’s about the “why.”
Use it for:
- Reviewing performance and trends
- Preparing reports and strategy meetings
- Understanding patterns and seasonal changes
If you want to move from guesswork to data-driven decisions, this dashboard is your best friend.
3. The Strategic Dashboard – For setting direction
This is your high-level view. A strategic dashboard focuses on big-picture goals and long-term progress.
It surfaces the KPIs that matter most at the leadership level like revenue, customer satisfaction, employee engagement, or churn. Not daily performance, but long-term momentum.
A good strategic dashboard:
- Aligns everyone around your top priorities
- Gives executives clarity on strategic progress
- Supports OKRs and long-term KPIs
It’s the digital scorecard that keeps your organization heading in the right direction.
How to choose the right dashboard?
Here’s the good news: You don’t have to choose just one. Great organizations use multiple dashboards for different roles and goals.
- Need to act fast? Go operational.
- Want to analyze trends? Go analytical.
- Setting strategy? Go strategic.
With IntraManager Board, you can build all three on one platform.
Add the widgets you need, track data live, set up gamification, and automate updates to your team. Whether it’s on a wall screen, your laptop, or landing in inboxes every Monday morning you decide.
Ready to make your data actionable?
A dashboard shouldn’t just be beautiful it should be useful. The right dashboard creates focus, sparks motivation, and drives decisions. It brings your KPIs to life and helps teams do their best work.
Learn more about IntraManager Board and how to build dashboards that work.
