Customer experience is crucial to the success of your business, but without the right tools, it can be difficult to gain insight into what’s working — and what needs improvement. With an integration between nps.today and IntraManager Board, you can track your Net Promoter Score (NPS), analyze customer experiences, and act on feedback all live and all in one place.

When the systems are connected, your nps.today data is automatically updated and presented on dashboards in IntraManager Board. This means you can follow the development of customer satisfaction, spot trends, and take fast action to improve the customer experience.

nps.today enables you to measure customer satisfaction across the entire journey from first contact to post-purchase or support follow-up. When synced with IntraManager Board, your data is visualized in real time so important trends never go unnoticed.

Gain an overview of:

• Net Promoter Score (NPS) – See how loyal your customers are and how satisfaction evolves over time.

• Promoters, passives, and detractors – Identify your most satisfied customers and where there’s room for improvement.

• Customer feedback and ratings – Analyze trends in comments and pinpoint the areas where experience can be optimized.

Set up notifications that trigger when NPS drops below a certain threshold or when a customer leaves an outstandingly positive review. This lets you respond proactively and manage both risks and successes quickly.

With IntraManager Board, you can design dashboards that present your customer feedback in a clear, actionable format. By combining data from nps.today with other systems such as customer service or sales tools you get a complete picture of your company’s performance.

Use graphs, tables, gauges, and KPI metrics to track trends over time, and share key insights with your team via slideshows on screens across your company. With gamification, you can motivate employees to improve customer experience by setting goals and rewarding the teams that deliver the best service.

Setting up an integration with nps.today is quick and easy:

1. Connect nps.today and IntraManager Board via our intuitive setup.
2. Sync your customer data so NPS scores and feedback update live.
3. Customize your dashboards to track the development of customer satisfaction.
4. Use gamification, notifications, and slideshows to engage the team and improve the customer experience.

Need help getting started? Visit our helpcenter for a step-by-step guide, or contact our support – we’re always ready to help.

nps.today is a powerful tool for measuring and improving customer satisfaction. The platform lets you collect feedback across channels like email, SMS, pop-ups, QR codes, and in-app surveys. By analyzing feedback in real time, companies can quickly respond to both positive and negative experiences and build a stronger customer journey.

When you combine nps.today with IntraManager Board, you get a solution that not only measures satisfaction but also equips you with the tools to act on it. With live dashboards, automated notifications, and gamification, you can strengthen your customer service and ensure everyone on your team is working toward delivering the best possible experience.

With an integration between nps.today and IntraManager Board, you can easily gather, visualize, and analyze your customer satisfaction data. Try IntraManager Board free for 30 days and experience how it can improve your customer service and boost your NPS score.

➡ Contact us today and start working smarter.