LeadDesk is a powerful platform for outbound sales, inbound customer service, and automation. When you connect LeadDesk with IntraManager Board, you gain live insights into your calls, agent performance, and queue management all visualized in intuitive dashboards.

With this integration, you can track call volume, response times, conversion rates, and campaign results live. Whether you run a call center, a customer service team, or a sales department, IntraManager Board helps you stay on top of the most important KPIs and ensure your strategy is data-driven and targeted.

When LeadDesk is connected to IntraManager Board, you can present your call data on dynamic dashboards.

Monitor:

• Outbound sales: See how many calls are made, how many leads are converted, and how your call strategy is performing.

• Inbound customer service: Track queue status, response times, and agent performance to optimize the service experience.

• AI and automation: Monitor the effectiveness of chatbots, predictive dialers, and queue distribution to ensure a smooth customer experience.

To keep motivation high, you can set up notifications that celebrate when an employee closes a sale or resolves a complex customer inquiry. With leaderboards, you can create healthy team competition by highlighting top performers.

With IntraManager Board, you can design tailored dashboards that help you optimize campaigns and allocate resources effectively.

Combine data from LeadDesk with other systems, such as finance or CRM tools, to gain a holistic understanding of your business. Use graphs, tables, gauges, and interactive widgets to analyze call volume, response times, and campaign performance.

Want to give your team live insights? Slideshows can display the most important KPIs on department screens so everyone can follow along. Want to motivate employees? With gamification, you can make performance more fun and engaging by setting goals and rewarding strong results.

Setting up an integration with LeadDesk is quick and easy:

1. Connect LeadDesk and IntraManager Board through our intuitive setup.
2. Sync your call data so it automatically updates on your dashboards.
3. Customize your views to track sales and support performance in real time.
4. Use gamification, notifications, and slideshows to engage the team and optimize workflows.

Need help getting started? Visit our helpcenter for a step-by-step guide, or contact our support – we’re always ready to help.

LeadDesk is a cloud-based platform designed for outbound sales, inbound customer service, and automation. The system supports advanced call strategies, including predictive dialers, AI-based routing, and omnichannel communication, making it one of the most effective solutions for call centers and sales teams.

When you combine LeadDesk with IntraManager Board, you gain a powerful tool to monitor and optimize your call activities. With live dashboards, gamification, and automated notifications, you ensure your team is always working toward the right goals — and having fun along the way.

With an integration between LeadDesk and IntraManager Board, you get better insights, stronger results, and a more motivated team.
Try IntraManager Board free for 30 days and experience the benefits of live-updated insights into your sales and support department.

➡ Contact us today and start working smarter.