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We are ready to help

If a need for support arises, please contact our talented support-team.

Support for you

Since the relationship with our partners is very important to us, we are ready to advise and provide assistance.

It is important for us to ensure continuity in the relationship you have with us. That is why all our business partners are assigned their own contact person, who is up to date with your specific agreement/contract/deal and who knows your needs.

If, contrary to expectation, it is not possible to get hold of your contact person, there are always competent staff ready in our customer service who can help you.

Let us help you

Since we want to give you the best assistance, please send screenshots as well as a brief description of the problem and information about which system and browser you are in.
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Remote support

In order to provide the best possible support to our business partners, we provide the opportunity for remote support. With TeamViewer QuickSupport, we can remotely control your computer when you are in dialogue with one of our staff members. If you agree to use this in a support situation, simply click on “Get QuickSupport” below and follow the on-screen instructions.