Increase the employee motivation and engagement by highlighting the employees’ performance live.
Show the employees’
Highlight your employees’ performance with the smart notifications. When you highlight and recognize your employees for their efforts, their motivation and commitment increase, which have a positive influence on your contact center’s performance.
Create your own notifications
The notifications are easily set up and they can be customized to your needs. Among other things, you can choose whether the employees’ picture should be displayed or whether a sound should be played when employees are highlighted.
Different types of notifications
Choose whether it is an event or pause notification. If you want to highlight the employees’ performance – when they e.g., make a sale – you need to set up an event notification. If, on the other hand, you want to make employees’ pauses visible, you must set up a pause notification. It can also be adapted to your needs.
Display live data and
Try IntraManager Board for free for 30 days and experience the benefits of visualizing your contact center's data and performance yourself. The trial period is non-binding and the only thing we need from you is your e-mail.